- Monitoring healthiness on production systems and scheduled batch job execution
- Respond to abnormal alerts and 1st line resolution execution
- Review and enhance operations procedures and batch jobs scheduling
- Support and collaborate with another IT support teams
- Problem resolution, escalation and follow-up when necessary
- Data Center facilities management
- Certificate / Diploma or above in Computer Science or related disciplines
- 1 to 2 years experiences in computer operations(FSI industry is an advantage
- Familiar with Windows and Linux server platforms
- Knowledge in IBM AIX
- Knowledge in general Microsoft Office applications usage
- Written and spoken English and Chinese, fluent Mandarin is an advantage